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Authorized revenue reversals, billing dispute concessions, and supervisor credit note vouchers with strict audit logging.
Every adjustment must carry an authorized justification and role credential
| Voucher # | Room # | Guest Name | Adjustment Category | Credit Amount | Justification | Approval Status | Actions |
|---|---|---|---|---|---|---|---|
| CN-2026-081 | Room 301 | Malik Faisal Iqbal | Service Failure Concession | - AED 5,000 | AC unit air balance rattling noise reported during first night | Approved & Posted | Logged |
| CN-2026-082 | Room 202 | Chaudhry Nadeem | Incorrect Minibar Posting | - AED 2,200 | Minibar snack charges billed in error; guest did not consume items | Pending GM Sign-Off | |
| CN-2026-083 | Room 104 | Ms. Fatima Noor | Laundry Express Rework | - AED 1,500 | Silk scarf dry-cleaning delay courtesy credit | Approved & Posted | Logged |
| CN-2026-084 | Room 205 | Dr. Samina Kausar | Breakfast Waiver Good Will | - AED 3,500 | Executive lounge temporary closure courtesy breakfast waiver | Pending GM Sign-Off |